Tandem

Support

Something not working, a question about the rules, or an in-app purchase that didn't go through: write to us, we answer in person.

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Frequently asked questions

How do you play Tandem?

The full rulebook is always within reach in the app, from the main menu under "Rules" — even mid-match, from the pause menu.

How do I remove ads?

From the main menu, tap "Remove Ads": a one-time purchase that removes banners and interstitials for good.

I already bought "Remove Ads" but I still see ads

This can happen after switching phones or reinstalling the app. From the main menu, tap "Restore Purchases" at the bottom of the screen: the app will verify your purchase with Apple and hide ads again.

An online match got stuck — what do I do?

Go back to the main menu and try starting or joining a new match. If the host left, they'll simply need to invite you again.

Where do I find the leaderboards?

From the main menu, under "Leaderboard": it's the Game Center leaderboard, shared with everyone who plays Tandem.